Terms & Conditions

1. Scope of Application

These Terms & Conditions apply to all riding experiences offered by Equi Evasion, including short rides (1 hour, 2 hours, 3 hours, sunset rides, day rides) and multi-day rides. By booking any experience, you accept these terms in full.

2. Booking & Payment

2.1 Short Rides (1 hour, 2 hours, 3 hours, sunset rides, day rides)

Payment is due in full at the time of booking. No deposit system applies to short rides.

2.2 Multi-Day Rides

A deposit of 30% is required to confirm your booking. The remaining balance is due no later than one month before the start date.

3. Cancellation & Refund Policy

3.1 Short Rides (1 hour, 2 hours, 3 hours, sunset rides, day rides)

Cancellations must be made at least 7 days before the ride to receive a full refund.

  • Cancellation 7 days or more in advance: full refund

  • Cancellation less than 7 days in advance: no refund

  • No-show on the day: no refund

3.2 Multi-Day Rides

  • Cancellation 30 days or more in advance: full refund of deposit

  • Cancellation less than 30 days in advance: no refund

  • No-show on the day of departure: no refund

3.3 Cancellation by Equi Evasion

If Equi Evasion must cancel an experience due to reasons within our control (e.g. horse welfare, safety concerns, insufficient group size), participants will receive a full refund or, if preferred, a credit toward a future booking. Equi Evasion is not responsible for costs already incurred by the participant, such as flights or accommodation.

4. Weather & Force Majeure

In the event of severe weather, natural disruption, or other circumstances beyond our control that make riding unsafe, Equi Evasion reserves the right to cancel or modify an experience at short notice. In such cases, a full refund or credit will be offered. We do not cancel lightly – but horse and rider safety always comes first.

5. Horse Welfare

Equi Evasion operates with a strong commitment to the welfare of our horses. This means:

  • Routes and distances are planned with the horses’ condition in mind

  • Participants are expected to follow all instructions regarding horse handling and riding

  • Any behaviour that, in our judgement, puts the horses at risk may result in termination of the ride without refund

We ask that participants respect the horses as working animals living in natural conditions.

6. Participant Responsibility

Participants must:

  • Disclose any health conditions, injuries, or physical limitations relevant to riding prior to booking

  • Have a level of riding ability appropriate to the experience booked

  • Follow all safety instructions given by the guide

  • Wear a riding helmet (required for all rides; rental helmets available on request)

Equi Evasion reserves the right to refuse participation if, in our judgement, a participant’s fitness or skill level poses a risk to themselves, others, or the horses.

7. Liability

Horse riding is an inherently risky activity. Participants take part at their own risk. Equi Evasion cannot be held liable for injuries, accidents, loss, or damage that occur during a ride, unless directly caused by negligence on our part.

Participants are strongly encouraged to arrange personal travel and accident insurance that covers equestrian activities before their trip.

8. Photography & Media

Equi Evasion may take photos or short videos during rides for use on our website and social media. If you do not wish to appear in any published material, please let us know before or at the start of your ride.

9. Contact

For questions about these terms or your booking, please contact us directly via email or WhatsApp. We aim to respond within 48 hours.